Last updated: August 11, 2026
The protection of your personal data is important to us. This privacy policy informs you about which personal data we process when you visit our website, use our online shop, and place an order, and for what purposes.
1. Controller
The party responsible for data processing is:
WohlfühlRaum AG
Le Scameur
Rohrweg 8
2543 Lengnau BE
Switzerland
Email: atelierlescameur@gmail.com
Personal data is processed in particular in accordance with the Swiss Federal Act on Data Protection (FADP). Where the EU General Data Protection Regulation (GDPR) applies to a given data processing activity, we also take its requirements into account.
2. What data we process
We process personal data that you provide to us directly or that arises technically when you use our online shop.
This includes in particular:
- Name as well as billing and delivery address
- Email address and, where applicable, phone number
- Order and transaction information
- Details of payments and chosen payment methods
- Content of contact inquiries and other communication
- IP address
- Browser, device, and operating system information
- Time and duration of the visit
- Pages accessed and interactions with our shop
- Cookies and similar technical identifiers
3. Purpose of data processing
We process personal data in particular for the following purposes:
- Providing and operating our online shop
- Processing and fulfilling orders
- Payment processing
- Delivery of ordered products
- Customer communication and responding to inquiries
- Preventing misuse and fraud
- Complying with legal, tax, and accounting obligations
- Ensuring the security and technical functionality of our website
- Analysing and improving our offering
- Marketing and newsletters, provided the necessary requirements are met
Where the GDPR applies, processing is carried out in particular for the performance of a contract, to comply with legal obligations, on the basis of legitimate interests, or on the basis of your consent.
4. Shopify
Our online shop is operated via the e-commerce platform Shopify. Shopify provides us, among other things, with the technical infrastructure of the online shop, the checkout, and functions for order, customer, and payment processing.
For customers in Switzerland, personal data may be processed by Shopify International Limited, Ireland, as well as other companies and service providers affiliated with Shopify.
Shopify stores certain merchant and customer data in Europe. However, for the provision of its services, data may also be processed internationally and transferred to other locations, in particular Canada and the United States.
Shopify employs appropriate safeguards for international data transfers, to the extent required under applicable data protection law.
5. Shopify Network Intelligence
Shopify Network Intelligence is enabled in our shop.
This allows Shopify to process certain data about the use of our shop together with other Shopify data in order to provide enhanced Shopify services. This may include, in particular, functions for analytics, personalisation, improving Shopify services, and targeting advertising.
Where consent is required for this under applicable law, the corresponding data processing only takes place after you have given your consent. Consent given can be changed or withdrawn at any time via the shop's privacy or cookie settings.
Further information on how Shopify uses your personal data and how you can exercise your data protection rights can be found in the Shopify Privacy Portal.
6. Payment processing
For the processing of payments, the necessary data is transmitted to the payment service provider selected at checkout.
This may include, in particular, name, billing address, order information, payment amount, and the payment data necessary to carry out the respective payment method.
When using Shopify Payments, payment data is processed as part of payment processing by Shopify and the payment service providers engaged by Shopify. This data may also be used for fraud prevention, security, and compliance with legal requirements.
7. Shipping
Where necessary for the delivery of your order, we pass on the required data to the shipping or logistics company commissioned with delivery.
This may include, in particular, your name, delivery address, and, where necessary for delivery, your contact details.
8. Cookies and similar technologies
Our website uses cookies and similar technologies.
Some of these are technically necessary in order to provide our online shop and its basic functions.
Other cookies and technologies may be used, in particular, to analyse the use of our shop, for personalisation, and for marketing and advertising purposes.
Where consent is required for this, the corresponding data processing only takes place after you have given your consent.
You can change or withdraw your choice at any time via our shop's privacy or cookie settings.
9. Newsletter and marketing
If you sign up for our newsletter or other marketing communications, we use your contact details to send you the corresponding messages.
You can unsubscribe from marketing communications at any time with effect for the future, for example via the unsubscribe link in an email or by contacting us.
10. Disclosure of personal data
We only disclose personal data to the extent necessary for the purposes stated in this privacy policy or as required by law.
Recipients may include, in particular:
- Shopify and companies affiliated with Shopify
- Payment service providers
- Shipping and logistics companies
- IT, hosting, and technical service providers
- Providers of analytics, security, or marketing services
- Tax advisors and other professional service providers
- Authorities or courts, where a corresponding legal obligation exists
11. Data transfer abroad
Individual service providers engaged by us or by Shopify may be located outside Switzerland.
Personal data may therefore also be processed in countries outside Switzerland or the European Economic Area.
Where an adequate level of data protection is not recognised for the country concerned, appropriate safeguards are used where necessary, such as recognised standard contractual clauses or other guarantees permitted under applicable data protection law.
12. Retention period
As a general rule, we only store personal data for as long as necessary for the respective processing purposes or as required by statutory retention obligations.
Order, contract, and accounting data may be stored for a longer period due to statutory retention obligations.
Personal data that is no longer needed is deleted or anonymised, provided there is no legal or otherwise permissible basis for further storage.
13. Your rights
Under applicable data protection law, you have, in particular, the right to request information as to whether and which personal data we process about you.
Depending on the applicable law, you may in particular request the correction or deletion of your personal data, and object to certain data processing.
Where processing is based on your consent, you may withdraw this consent at any time with effect for the future.
You can exercise your rights by contacting us: atelierlescameur@gmail.com
To the extent Shopify processes personal data under its own responsibility, corresponding rights can also be exercised via the Shopify Privacy Portal.
14. Data security
We take appropriate technical and organisational security measures to protect personal data against loss, misuse, unauthorised access, disclosure, or unauthorised alteration.
Our technical service providers also take security measures to protect the data they process.
15. Changes to this privacy policy
We may amend this privacy policy if our services, the technologies used, our data processing, or legal requirements change.
The version published on this website at the relevant time shall apply.
« We sell art. Not your data. Even we have to draw the line somewhere. »